GET READY FOR SURVIVAL MODE
PLEASE CHECK YOUR EMAIL REGULARLY
after you have placed an order. You
will receive an invoice soon after placing your order, and an email with
tracking once the order is ready to ship. If not, you may want to check
your "spam" or "Junk" email folders, as we find this is a major culprit
of those not having received these emails.
OUR CARTS ARE NOT SETUP
FOR SHIPPING ORDERS OUTSIDE OF THE STATES. WE DO HOWEVER, SHIP TO
CANADA, ON AN INDIVIDUAL BASIS.
IF YOU LIVE OUTSIDE OF THE US AND
WISH TO PLACE AN ORDER, please email us for information and the items
you wish to order. We can then send an estimate of shipping costs. Most
orders are processed by email and then shipped by USPS 1st Class
International Mail, (if under 4 lbs.)or Priority, to avoid excessive
customer tolls, that may arise using UPS, Fedex. Because of added fees
and extra time needed in filing customs, we've been forced to add a
$5.00 handling and processing fee on all international orders.
Orders in the US are either shipped by UPS Ground, Fedex or USPS -Since
our shipping system is price based, you may find that sometimes the cart
will display shipping costs that may not seem to be in line with what
you are ordering. If you feel the shipping costs are high related to
what you are purchasing, you can call or email us and we will do our
best to adjust the charges, if they are warranted - EVEN IF YOU HAVE
ALREADY ORDERED, WE CAN STILL CREDIT YOU FOR some CHARGES if we are
contacted right away. Invoices will reflect labeling as Total Survival
Enterprises. This is due to the fact that we have more than 1 website.
Please Note: On some of our promotionals offering FREE Shipping you
will sometimes still see shipping charges applied on the invoice - you
will not be charged for these on your final billing. However, if you
should order additional products along with the specials, you will be
charged regular shipping for the additional products. You may wish to
make separate orders, if this is not suitable for you.
Many orders
are processed and shipped the same day. However, sometimes orders will
contain items that are on backorder, and it is likely they will be
shipped in two separate orders, with backorders to be
shipped once back
in stock. We try our best to keep items in stock, and would like to
process every order immediately as they come in, however, with thousands
of
items, it is very challenging, as manufacturers continually fall behind
in their production. This is obviously passed down the line, from
distributor to us, and ultimately the customer. We do not like
backorders, and work hard to avoid them, but this is not always
possible, so we please ask for your patience. Most orders will take
anywhere from 1 - 7 days to process before being shipped out for deliver
- again the majority of orders go out in 24-48 hrs. We will do
everything in our power to expedite the process. If you wish to have
faster shipping please call our toll free number, or use our email
address with your order stating such. If you wish to have signature
verification for receiving your order, please contact us, preferably by
email asap when ordering. You will be notified should an order be
backordered or take longer than usual.
Any information contained on this site is intended solely as a service offering suggestions and make no claims, promises or guarantees about the accuracy, completeness, or adequacy of the outcome. All content, including images, are the sole possession of the owner of this website. Copyright laws are enforced. We reserve the right to cancel any orders that do not meet our policies.
1.877 282-7673